Hessed front office

Calling services handle inbound calls, providing customer assistance, answering queries, and resolving issues on behalf of a business. 

They manage and schedule appointments for clients, ensuring efficient time management and organization for businesses. 

Calling services often perform outbound calls for sales, lead generation, follow-ups, and conducting surveys or market research. 

Marketing initiatives built by the front office to generate more sales and lead generation.

They assist in taking and processing orders over the phone, managing transactions, and ensuring accurate data entry into business systems. 

Many calling services offer round-the-clock support, ensuring businesses can provide customer service and handle calls even outside of regular business hours.